Handbook

FAITH HOMECAR PROFESSIONAL, LLC
CERTIFIED NURSING ASSISTANT (CAN) PROGRAM
STUDENT POLICY HANDBOOK

Phone: 701)809-8225/701)850-9183
Email: faithhomecareprofessional@gmail.com
Edition: 1.1 - October 14, 2022

Welcome:
We are proud to announce Faith Homecare Professional Nursing Assistant school in our
community. We have affordable tuition. It is our goal to provide you with a stress-free learning
environment, one on one tutoring if the need exists, and student satisfaction is our guarantee.
We want to increase student chance of getting employed in any health care setting, increase
their income, and CNA is the first step to nursing if you want to increase your career. We also
want students to have a positive and productive experience at our School. That is one where
we can grow together, building one another up, and serving those around us. We would like
Faith homecare professional Schools to be widely recognized as a productive opportunity for
you and others to secure a quality education. The heart of this School is built on a foundation of
trust where ideas are expressed, and differing opinions are valued. This handbook has been
prepared to acquaint you with the policies, procedures, and expectations of Faith Homecare
Professional CNA Schools and to guide you while attending our programs and to help you step
up your career starting at our School. We are so excited to have you join us at Faith Homecare
Professional schools.
With Faith Homecare Professional-Love,
Ada Quee and Louise Diggs-Gaye CEO
TABLE OF CONTENTS
Statement of Ownership 3
Vision Statement 3
Mission Statement 3
ADA Policy 3
Special Assistance Policy 3
Non-Discrimination Policy 3
Sexual Harassment Policy 4
Drug and Alcohol Awareness Policy 4
Transfer Credits 4
Admissions 4
Clinicals 4
PayPlans/Tuition 5
Background Check 5
Equipment for Training: 5
Refund Policy 5
Attendance Policy 6
Excused Absences 6
Program Cancellation 6
School Closings 6
Testing Policy 6
Cheating 6
Grading System 7
Academic Failure 7
Job Search Assistance 7
Student Conduct Rules 7
Grievance Policy 8

Insurance 8
Cell Phones and Other Electronic Devices 8
Dress Code 8
Patient Privacy and Confidentiality 8
Curriculum Outline 8
Program Objectives 9
Student Objectives 9
Student Signature Page 11
Statement of Ownership
Faith Homecare Professional schools is a faith based profitable, educational, religious, and
scientific organization.
Vision Statement:
Revolutionize healthcare with the love and truth of Jesus Christ.
Mission Statement: Passionately educating students to serve their communities in the name of
Jesus Christ.
ADA Policy Faith Homecare Professional School: is committed to equal opportunity in all
aspects of employment and student enrollment for qualified individuals with a disability. In
accordance with the Americans with Disabilities Act (ADA) and state and federal law it is the
school’s policy to provide reasonable accommodations in employment and student enrollment
to qualified individuals with disabilities unless the accommodation would impose an undue
hardship on the operation of the school’s operation or would change the essential functions of
the position. Retaliation against an individual with a disability for utilizing this policy is
prohibited.
Special Assistance Policy: If at any point a student requests special needs assistance, the
student will be required to provide supporting documentation from a physician, educational
institution and/or Federal or State agency. Special needs may include reading/writing, hearing,
speech, or physical handicap. Appropriate accommodations will be made to assist the student
to achieve success in their program. However, the student must still be evaluated on all
competencies and skills as all other students. Proper documentation must be provided,
regarding Section 504 of the Rehabilitation Act of 1973.
Non-Discrimination Policy: Faith Homecare Professional Schools admits students of any race,
color, religion, national and ethnic origin to all the rights, privileges, programs, and activities
generally accorded or made available to students at the school. It does not discriminate based
on race, color, national and ethnic origin in administration of its educational policies,
admissions policies, and other school-administered programs. Our commitment to equal
opportunity for the students encompasses:
1. The student’s right to a quality education 2. The student’s right to a fair academic and
clinical evaluation of performance 3. The student’s right to participate in course and
faculty evaluations 4. The student’s right to appeal a dismissal from your chosen
program 5. The student’s right to know that their student records will not be discussed
with another party including other students, their spouse(s), parents, or other family
members without consent. 6. The student’s right to confidentiality of information
concerning grades and performance. This is mandated by the Family Education Rights

and Privacy Act Policy (FERPA) which protects the privacy of the student education
records.
Sexual Harassment Policy: Faith Homecare Professional Schools is committed to providing a
safe environment for all its students and employees free from discrimination on any ground
and from harassment at work including sexual harassment. Faith Homecare Professional
Schools will operate a zero-tolerance policy for any form of sexual harassment in the
workplace, treat all incidents seriously and promptly investigate all allegations of sexual
harassment. Any person found to have sexually harassed another will face disciplinary action,
up to and including dismissal from employment. All complaints of sexual harassment will be
taken seriously.
Drug and Alcohol Awareness Policy: Drug Free Schools and Communities Act: The Drug Free
Schools and Communities Act Amendment of 1989 (Public Law 101-226) requires Faith
Homecare Professional Schools to enforce and inform students of standards of conduct which
clearly prohibit the unlawful possession, use, or distribution of drugs and alcohol by students on
School property or during the school sponsored clinical activities. Students will be automatically
dismissed from the school due to any violation of the Drug Free Schools and Communities Act.
Any student who is suspected of abusing alcohol or street drugs during their educational
process will be required to undergo immediate testing at their expense. Students may not be
permitted to progress with their program until the proper documents are returned to the
school. These will be considered unexcused absences which must be made up.
Transfer Credits: No credit from previous educations will be accepted for transfer as required
by the State regulated program policies. All students must complete all required class, lab, and
clinical training regardless of other education and experience.
Admissions: Students may enroll for their course by calling and coming to the school to fill out
application form. Assistance by office staff is available in person or over the phone. Once
submitted, students must coordinate with their admissions coordinator including confirming
dates of training. Seats for are reserved on a first come first serve basis for students who
complete their enrollment process which include submitting the following 10 days prior to the
first day of class: 1. Provide a valid driver’s license or State ID 2. Sign and submit last page of
this student handbook 3. Provide funding for their course (in-full, Payment Plan, scholarship,
etc) 4. Provide a Social Security card for Payment Plan participants only.
Clinicals: Students are required to complete the core curriculum class and lab studies prior to
student involvement with clinicals at the long-term care facility. During clinical practice
students are expected to maintain professionalism, abide by HIPAA laws, respect, and serve
those being cared for. Any misconduct by the student may result in failure of clinical practice
resulting in failing the program. All students must submit the following for clinicals 10 days prior
the first day of class: Requirements: 1. Submit 1 step TB results; 2. Background check, School
will provide. HepB vaccine, Influenza vaccine if clinicals between Dec 1 - Mar HepB vaccine, 3.
Evidence of two MMR vaccinations according to CDC guidelines or Rubella Titer, Rubeola Titer,
and Mumps Titer with a positive result or, if negative result, two Mumps, Measles, and one
Rubella (MMR) vaccinations; 4. Positive Varicella Titer or two Varicella vaccines; 5. Record of
one dose of Adacel (Tdap) within past 10 years.
Pay Plans: All students are eligible for using a Pay Plan spreading their tuition to the end of
class. Missed payments will withhold student’s taking the state Exam.

Background Check
Convictions on prospective student’s background checks will be reviewed before admittance of
any individual to the CNA Program is made. Healthcare professionals, under the authority of
their state licensure, have unsupervised, intimate, physical, and emotional contact with
patients at a time of maximum physical and emotional vulnerability, as well as unsupervised
access to a patient’s personal property. These patients may be unable to defend or protect
themselves, voice objections to actions, or provide accurate accounts of events later.
Healthcare professionals, therefore, are placed in a position of the highest public trust.
Students are required to meet the background check restrictions as found in Public Health Code
Act 368 Section 333.20173a.
Detailed restrictions may be found at:
These requirements are required for student access to the clinical portion of the CNA training.
Faith Homecare Professional Schools submits background checks through the State of North
Dakota. There are multiple background check resources employers may run in considering an
individual for hire and their evaluation may differ based on their organization’s policies and
procedures. The background check administered by Faith Homecare Professional School is
strictly for determining a student’s clinical acceptance for their desired course. If a student has
concerns that something on their personal record may hinder their career in this field of work,
they should inform their Admission Coordinator of their history and what they believe may
show on their criminal record whether in
or out of North Dakota jurisdiction.
Equipment for Training that Student needs to bring:
1. Watch with seconds.
2. Closed toed shoes.
3. Paper and pen.
4. 1 set of scrubs (gray top and black bottom) during state exam
5. Textbook
6. Workbook
7. Gait Belt
8. BP/Stethoscope kit
9. All other training equipment necessary for course.
Refund Policy
1. The tuition and fees paid by the applicant shall be refunded if the applicant is rejected by the
school before enrollment. An application fee nonrefundable if the application is denied or
student withdraw from course. All tuition and fees paid by the applicant shall be refunded if
requested within 3 business days after signing a contract with the school. All refunds shall be
returned within 30 days. 2. The following policy becomes effective after three business days of
the student signing the enrollment agreement. 3. Student can be reimbursed by a facility when
hire. A refund will not be given once class has started. If the student fails to fulfill requirements
as stated under the Attendance Policy in the Student Policy Handbook, there will be no refunds
of any tuition fees, including admission fee. Pay Plans, if applicable, are still required to be paid
as agreed in a promissory note.

Attendance Policy Absence from class, for any reason, in no way lessens the student’s
responsibility to meet all requirements for the program. Due to the State requirements for
attendance for each program, all missed training must be made up. In the case of an absence, it
is the responsibility of the student to notify their instructor of their situation and to decide to
make up missed training as indicated in the program syllabus. Any missed time MUST be made
up PRIOR to graduation or the student WILL NOT be allowed to graduate with their class nor
receive their Certificate of Completion and ineligible to take their state or national exam. If an
absence is anticipated, the student is to make a scheduling arrangement in advance with the
instructor. More than 1 unexcused absence will result in dismissal from the program. North
Dakota Dept of Licensing and Regulatory Affairs requires students to attend all required
program clock hours. 1. Up to 10 minutes late is tardy. 2 tardies equals an absence. 4 tardies is
dismissal. 2. Absences are 11 minutes or more missed from class at one time. 2 unexcused
absences are dismissal. 3. Makeup time is $50/hr. 4. Re-enrollment into a second course is
$900, permissible one time. Instructor recommendation required. Student must start from the
beginning of the course. Excused Absences do not require dismissal but must be approved by
School Administration. Make-up time is at the discretion and availability of the instructor.
Examples of excused absences include: 1. Unexpected court dates for self or child 2. Emergency
admission to the hospital of self, child or spouse and a note provided to the instructor from the
doctor or hospital 3. Death in immediate family: child, spouse, or parent 4. Physician advised
absence for self or child (with documentation) Program Cancellation Students will be notified in
advance for any cancellations of the program classes due to low enrollment, less than 2
students, or if a qualified Instructor becomes unavailable or due to unsafe issues due to
weather and other acts of nature. Students will receive a full refund as stated in the refund
policy within 30 days or may apply their payments to an upcoming course. School Closings the
School may be closed due to inclement weather and all students will be notified as soon as
possible before the class begins and given instruction for a make-up day. It is important to note
that in respect of the occupation, that class cancellations are rare and only in cases of severe
weather emergencies. Cancellations are determined by the instructor and do NOT reflect other
local school closings. Testing Policy During all testing, students must close their books. Cell
phones MUST be turned off. No talking until everyone is finished. If students require assistance
during testing, they may raise their hand and the instructor may assist them. Accommodations
are made for those students who have special needs, proper documentation must be provided,
regarding Section 504 of the Rehabilitation Act of 1973. Once students have turned in their
tests, any unanswered questions will be marked as incorrect. Test grades may not be available
same day test was issued to allow the instructor to evaluate, grade, and record your testing
grades accurately. Test retakes are not permitted. Cheating is prohibited for any reason.
Plagiarism is a form of cheating and is also prohibited. If a student is found cheating or
plagiarizing, the student will receive a failing grade for the course. Plagiarism in some forms is
an act punishable by law according to some Federal and State laws. The student may or may
not face legal action. Looking at another student’s test during a testing period may permit for
immediate dismissal from the program.
Grading System A cumulative final grade of 75% for classroom lecture is required to graduate
from the Nurse Aide program. Grade Percentile A 100-95% B 94-88% C+ 87-81%, C 80-75%, Fail

74% or < Academic Failure Student academic failure may result if student: 1. Violates the
student Code of Conduct or 2. Violates HIPAA policy or 3. Fails to achieve a cumulative grade of
75% for all programs or 4. Does not satisfactorily demonstrate 100% of the required skills in lab
and/or clinical or 5. Student who does not meet the attendance requirements. Job Search
Assistance There are frequent openings in our region for openings in the field, and students will
be trained in. Students may inquire of the school for assistance in job searching. Opportunities
and contact information for local providers are gladly provided to students. It is the student’s
responsibility to apply at their desired employment opportunity.
Student Conduct Rules: Students will have constitutional rights of free expression or thought or
opinion; however, students must understand that rights also bear responsibility. Students will
be expected to conduct themselves as professionals in all aspects of their behavior in class, lab,
and clinical practice. Any infraction of the Code of Conduct will be reviewed with the student.
The student will have the right to defend themselves, recorded in writing. The infraction will be
reviewed by the School’s Administration. Prohibited conduct and grounds for dismissal from
the program are: 1. Profane language on School premises, in the classroom or clinical site/area;
2. Breach of Patient Confidentiality or Patient’s Rights; 3. Academic dishonesty up to and
including: a. Cheating b. Plagiarism c. Acquisition, without permission, of tests or other
academic material. This includes students who aid and abet. 4. Clinical dishonesty up to and
including: a. Falsification of patient records; b. Fabrication of patient experiences; c. Failure to
report omissions of patient care. 5. Disruptive behavior such as: a. Threatening of physical
violence or rude behavior towards School staff, instructors or other students occurring on
School premises including classroom, hallways, or clinical areas; b. Talking to other students
while instructor is teaching; c. Use of cell phone during class. 6. Blatant disrespect for any/all
School policies. 7. Smoking and chewing tobacco is prohibited on the premise of the school or
the clinical site/provider. The first occurrence results in a verbal warning. The second
occurrence results in a written warning. The third occurrence may result in dismissal of the
course. Certain disruptive behaviors will result in termination from the program upon the first
occurrence such as: 1. Sexual, ethnic, or racial harassment, which is a violation of Federal Civil
Rights laws; 2. Attending class under the influence of drugs or alcohol; 3. Threatening speech
and/or behavior towards staff, instructor(s) or another student. 4. Cheating during tests.
Grievance Policy The instructor will work directly with the student to resolve any issues,
concerns, or behavioral issues at the time of occurrence or at the end of the class. If the
instructor is unable to resolve the issue with the student, then the matter will be forwarded to
the School Administration. Student and Instructor may be reviewed, and results will be
documented. Any student may appeal a final determination in writing within five (5) business
days which will be reviewed by the School’s Board of Directors. Student will be notified in
writing of the decision by the Board of Directors following the next board meeting after the
appeal has been written. Any student who wishes to make a complaint can also contact the
State of North Dakota, Department of Licensing and Regulatory Affairs. Insurance for Faith
Homecare Professional NA Schools will maintain general liability. This insurance does NOT
include Professional Liability for the student and does not cover the student in any way for
student health, misconduct, neglect, or failure of completion.
Cell Phones and Other Electronic Devices: Cell phones must be turned off or placed on silent
during class and are not to be used during training hours. Cell phone usage is prohibited during

classroom, lab, or clinical areas at any time. Dress Code It is expected that students maintain an
appearance of professionalism. The following requirements are mandatory and taken into
consideration on evaluations, suspensions, and terminations: 1. Students are to always dress
modestly during School hours. a. No undergarments visible. b. Skirts/dresses no shorter than
mid-thigh. c. During all clinical practice, all students are to wear scrubs. d. clean shoes with an
enclosed heel and toe are required. 2. Hair must be clean, well-groomed, and neat. Be fastened
to prevent falling in front of shoulders and face and must not hang below the collar during labs
and clinicals. a. Facial hair must be kept clean and neatly trimmed. 3. Cosmetics should be worn
in moderation. 4. Fingernails are to be kept clean and fingertip length. Light subdued colors
may be worn as nail polish. 5. Perfume and aftershave are not permitted due allergies. 6.
Offensive body odor will not be tolerated, and good oral hygiene is mandatory. 7. Jewelry
should be kept to a minimum. Most jewelry harbor microorganisms (specifically rings with large
stones) and are inappropriate for the clinical area. It may be necessary to remove all jewelry for
a specific patient’s care. Visible body piercings are not allowed in the clinical area beside
earrings that are tight to skin. 8. Tattoos must be covered in the clinical setting. Patient Privacy
and Confidentiality of the Health Insurance Portability and Accountability Act of 1996, (HIPAA):
This law has major implications for health care workers regarding the protection of patient
health information and outlines the repercussions for noncompliance with the privacy rules.
Students are held to the same standards that govern employees of clinical facilities. Any
student who violates this policy is subject to removal of the program without the option of
returning to the school. It is possible that civil and criminal penalties may be brought against
the student for the misuse of patient personal health information. You are required to sign a
statement that you understand the consequences of violating patient privacy and
confidentiality.
patient Privacy and Confidentiality
The Health Insurance Portability and Accountability Act of 1996, (HIPAA), compliance effective
as of April 14, 2003. This law has major implications for health care workers regarding the
protection of patient health information and outlines the repercussions for noncompliance with
the privacy rules. Students are held to the same standards that govern employees of clinical
facilities. Any student who violates this policy is subject to removal of the program without the
option of returning to the school. It is possible that civil and criminal penalties may be brought
against the student for the misuse of patient personal health information. You are required to
sign a statement that you understand the consequences of violating patient privacy and
confidentiality.

Curriculum Outline

Program Objectives
Our objective of this Nurse Aide Training Program is to provide quality services to residents,
in long term care facilities by nurse aides who can:

1. Form a relationship, communicate and interact competently on a one-to-one basis with the
residents.
2. Demonstrate sensitivity to residents’ emotional, social, and mental health needs through
skillfully directed interactions.
3. Assist residents in attaining and maintaining functional independence.
4. Exhibit behavior in support and promotion of residents’ rights.
5. Demonstrate observational and documentation skills needed in the assessment of resident’s
health, physical condition, and well-being.
Student Objectives
Student will demonstrate how to do the following skills:
1. Hand washing, Using Protective Clothing & Handling a Plastic Trash Bag
2. First Aid for Choking (Airway Obstruction*),
3. Controlling Bleeding, Burns, Falls/Seizure and Unconscious, Sudden Illness or Injury
4. Using an Electronic Thermometer
5. Taking and Recording a Person’s Auxiliary Temperature
6. Taking a Person’s Rectal Temperature (LECTURE)
7. Taking and Recording a Person’s Oral Temperature
8. Reading, Cleaning and Handling Thermometer
9. Counting and Recording a Person’s Pulse
10. Counting and Recording a Person’s Respirations
11. Taking and Recording a Person’s Blood Pressure
12. Moving a Person Around in Bed
13. Positioning a Person in a Supine Position
14. Positioning a Person in a Fowler’s Position
15. Positioning a Person in a Modified Side-Lying Position
16. Positioning a person in a Prone Position (LECTURE)
17. Transferring a Person from the Bed to the Chair
18. Repositioning a Person in a Chair (Two Nurse Aides)
19. Using a Mechanical Lift to Transfer a Person from the Bed to a Chair (Two Nurse Aides)
(LECTURE)
20. Turning a Person Using a Log-Rolling Technique
21. Making an Unoccupied Bed
22. Making an Occupied Bed
23. Brushing & Flossing a Person’s Teeth (LECTURE)
24. Providing Denture Care
25. Providing Mouth Care for an Unconscious Person
26. Shampooing, Brushing & Combing a Person’s Hair
27. Helping a Man Shave with an Electric Razor and/or Safety
28. Cleaning & Trimming a Person’s Fingernails
29. Providing Foot Care & Cleaning a Person’s Toenails
30. Helping a Person Undress
31. Helping a Person Dress
32. Helping a Person with Bathing in a Tub, Shower, Bed Bath, Skin Care Inspection

33. Measuring a Person’s Height and Weight
34. Helping a Person Eat
35. Measuring & Recording Intake & Output
36. Maintaining Gastric Suctioning (LECTURE)
37. Helping a Person Use the Bathroom Toilet
38. Helping a Person Use a Portable Commode
39. Helping a Person Use a Bedpan or Urinal
40. Providing Perineal Care for a Person (male/female) with or without a Urinary Catheter
41. Cleaning Around Tubes and Catheters
42. Changing an Ostomy Appliance (MANIKIN)
43. Emptying a Urinary Drainage Bag
44. Collecting Urine Specimens
45. Collecting Stool Specimens
46. Helping a Person Walk or use a Walker/Cane/Wheelchair
47. Helping a Person with Passive ROM Exercises
48. Collecting Sputum Specimens (LECTURE)
59. Postmortem Care (Simulated)
YOUR OPINION MATTERS
Faith Homecare NA school would like to thank each student for their involvement in this
program. Instructor and Program evaluations will be provided to each student at the
completion of the program. Please be as honest as possible as we strive to continuously
improve our programs and student learning environment.

Phone Numbers: 701-850-9183/ 701-809-8225
Email: faithhomecareprofession@gmail.com

CERTIFIED NURSE AIDE TRAINING PROGRAM

Student Signature Page
Statement of Ownership
Vision Statement
Mission Statement
ADA Policy
Special Assistance Policy
Non-Discrimination Policy
Sexual Harassment Policy
Drug and Alcohol Awareness Policy
Transfer Credits
Admissions
Clinicals
Equipment for Training:
Payment Plans
Refund Policy
Attendance Policy
Excused Absences
Program Cancellation
School Closings
Testing Policy
Cheating
Grading System
Academic Failure
Job Search Assistance
Student Conduct Rules
Grievance Policy
Insurance

Cell Phones and Other Electronic Devices

Dress Code

Patient Privacy and Confidentiality
PUBLIC HEALTH CODE (EXCERPT)
Program Objectives
Curriculum Outline
Student Objectives
Student Signature Page

I certify that I have read, understand, and agree to the terms of each policy that I have

initialed.

___________________________________________ _______________________

Student signature                                      Date